RETURN AND REFUND POLICY

We accept returns on unused products within 30 days of delivery.

To be eligible for a return, your item must be unused, in its original condition, and in its original packaging. Products that show signs of use may not be eligible for a refund.

For hygiene reasons, we do not accept returns on used products.

To start a return, contact us at hello@shopvanta.com with your order number and the email address used at checkout.

Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.

Once your return is received and inspected, we will notify you if the refund is approved. Approved refunds will be issued to the original payment method.

Original shipping charges are non-refundable unless the return is due to an error on our part.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If your order arrives damaged, defective, or incorrect, contact us at hello@shopvanta.com within 7 days of delivery. Please include your order number and photos of the issue so we can help resolve it.

NON-RETURNABLE ITEMS

Used products, products not in original condition, and items returned more than 30 days after delivery may not be eligible for return.